You can synchronize your product data with Sensefuel by using two types of integration:
- File integration (CSV/XML) that Sensefuel downloads at the frequencies determined by you in Sensefuel platform. This type of synchronization works as cancel and replace, meaning that the downloaded feed will fully replace the current data in Sensefuel platform.
- Catalog API integration. For more information about this API and type of integration please contact your Customer Success Manager.
This section is about creating a bridge between your system and Sensefuel to make sure your products are shown in the search results (and eventually recommendations) with the correct information displayed.
In information system Sensefuel is considered as “SLAVE” of your product data. Your system is the “MASTER” source.
The local inventory feed is only relevant for e-commerce websites or retailers that must manage an additional dimension of data or different types of contexts.
Examples:
- Retailers with physical shops where inventory, prices, promotions, assortment, availability, are different from shop to shop.
- Retailers/E-commerce with a marketplace operated on the website where a product can be sold by several sellers at different prices.
- Retailers/E-commerce where you need to manage prices, promotions per customer segments/profile, or per geography/currencies, etc.
Sensefuel names the combination of a product available in a specific context, declared by the local inventory feed, an “OFFER”.
File import configuration:
- Configure the file import for your products feed and eventually local inventory feed (http/ftp).
- You need to schedule your feed import frequency (days, periodicity, import first start, import last start…)
- Define the contact that will receive an alert message by e-mail when there is an issue with your feed import (requires having a validated Sensefuel account).
- We strongly recommend setting up a security on the minimum number of items from your feed (items= articles = sku and eventually a minimum of offers too) to avoid for instance situations where your system has generated a feed with only few hundreds skus whereas you should have thousands and thousands of skus.
When the security is triggered Sensefuel will refuse the feed and won’t update at all your data.
Once this step is finalized, you will be able to monitor your imports to make sure everything is running smoothly.