There are two main cases :
- You have subscribed to a customization of the layer AND you have explicitly asked Sensefuel to use an attribute from your feed for displaying fo the discount rate. In that situation you should check your feeds to correct the discount rate your are providing for the display.
- You are not in the first case and Sensefuel simply displays the discount rate by calculating it. Why the discount rate is then different between Sensefuel and your website ?
Three parameters to know for the calculation and display of the discount rate :
- Discount : Sensefuel calculates the discount rate based on the price & sales_price, and therefore the discount rate to be displayed.
- Percentage discount rounding value : Sensefuel rounds the calculated discount rate value. The default configuration is at 5%, meaning the % of discount is rounded from 5% to 5%. Example : 5%, 10%, 15%, 20%, 25%, etc. You can change this configuration in the Look & Feel.
- Modulo percentage discount method : For the rounding method of the calculated discount rate value, you can select one of the following in the Look & Feel:
- Floor : rounds the discount % down to the nearest integer (ex : with a modulo at 5%, a calculated % of discount of 43,7%, will be rounded at 40%)
- Round : Rounds a number to the closest integer
- Ceil : rounds the discount % up to the nearest integer (ex : with a modulo at 5%, a calculated % of discount of 43,7%, will be rounded at 45%)
To modify your configuration, go to Layer section > Look & Feel
Do not forget to save the changes after your modifications. Wait for a couple of minutes and the modifications will be taken in consideration on your layer.
If you do not have the possibility to make these changes in the Look & Feel because the elements are displayed in grey and not editable it is linked to you customization. In that case feel free to contact our helpdesk.