FAQ
Consult all frequently asked questions that may solve your issue
Platform
- Whitelisting requirements (IP & User Agent)
- What are the possible variants configuration options & display capacities ?
- How and why using Sensefuel's Toolbar (chrome browser extension) ?
- Sensefuel Shopify App
- How Sensefuel AI is working?
- Why my configurations are not visible on my front-end ?
APIs
Subscription & Plans
Implementation & Deployment
- How does reference-based search work? (reference/id/ean/gtin)
- I can't find my product in the search results
- Why the keyboard doesn’t open automatically on iOS when the Sensefuel search layer appears
- Sensefuel search layer is not visible on my website
- The discount rate displayed in the product tile in the search layer or recommendations does not match with the discount rate of the website