FAQ

Platform

• Whitelisting requirements (IP & User Agent)
• What are the possible variants configuration options & display capacities ?
• Sensefuel Shopify App
• How Sensefuel AI is working?
• Why my configurations are not visible on my front-end ?
• I don't receive an email alert when my feed is in error

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APIs

• How to retrieve the Sensefuel userId from the JavaScript tag for API Personalization purpose ?

Subscription & Plans

• How to run a fair and effortless A/B Test between your current search and Sensefuel ?
• What is a Sensefuel query ?
• What happens if I go over the limit of queries subscribed in my plan?

Implementation & Deployment

• I can't find my products in a search results
• Why the keyboard doesn’t open automatically on iOS when the Sensefuel search layer appears
• Sensefuel search layer is not visible on my website
• The discount rate displayed in the product tile in the search layer or recommendations does not match with the discount rate of the website