FAQ

Sensefuel platform

• Sensefuel IPs to whitelist
• How Sensefuel AI is working?
• Why my configurations are not visible on my front-end ?
• I don't receive an email alert when my feed is in error
• Catalog compilation in error : what do I need to do?
• What can you do with Sensefuel ?

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Subscription & Plans

• What is a Sensefuel query ?
• What happens if I go over the limit of queries subscribed in my plan?

Layer

• Sensefuel search layer is not visible on my website
• I can't find my products in a search results
• The discount rate displayed in the product tile in the search layer or recommendations does not match with the discount rate of the website