Term extension
The term extension is the recommended configuration to use most of the time to avoid lot of mistakes and noise (irrelevant products) in the search results.
Term extension only works “one way”. It means the configuration will only be executed by the search in the direction you have set up, not the other way.
How to set it up?
- Start with the term (keyword) to extend, the term that is causing you an issue (0 result or not enough products in the search results)
- Then add the term(s) (keywords) you would like to search for
Dictionary – Synonyms
Synonyms are not recommended most of the time as it works both ways and can bring lot of irrelevant results which will impact negatively the search business performance. This is especially true when you add more than one synonym in your synonym group configuration.
However, in some cases it can be relevant to use it. If you are not sure, please contact your Customer Success Manager or our helpdesk.